We appreciate your trust in purchasing from myladdugopal.com (owned by Fifth Shield). Our Return & Refund Policy is designed to ensure a smooth and fair experience for all customers.
Due to the nature of customized and handcrafted Laddu Gopal products, we accept returns only under these conditions:
Note: Please return the product within 2 days of delivery.
CASH ON DELIVERY (COD) ORDERS:
Orders placed using the Cash on Delivery (COD) payment option are not eligible for return or exchange. Since COD orders are confirmed and processed immediately, we do not accept any requests for return, refund, or exchange once the order has been delivered. We request customers to carefully review product details, size, and other specifications before placing a COD order.
Once the return request is approved:
Exchanges are subject to:
Note: We will deliver the exchange/replacement product within 7 days. Customers must pay the shipping cost for exchanges (if applicable).
Orders can be cancelled within 2 hours of purchase.
Once processing starts, cancellation is not guaranteed.
If you receive a damaged or incorrect product, contact us immediately with unboxing video or photos for verification.
Yes, COD is available on eligible products depending on your delivery location. But Return Exchange is not applicable for the same.
Domestic Orders are usually shipped within 24–48 hours and delivered in 7-10 working days.
Kindly measure size or read about size guide mentioning in our myladdugopal.com website before placing order. You can request only exchange if the dress size doesn’t fit your idol. Only when you opt online payment in cod this facility is not available.
Yes, All of our Laddu Gopal clothes and accessories are carefully handcrafted.
No, check the details, always mentioned on the product page.
